Support

Need help with StockTag? Contact hello@tinymerchanttools.com.

Update the response commitment below if your support hours change before submitting the app for review.

What To Include

  • Your myshopify.com store domain.
  • The product or variant affected by the inventory tag issue.
  • The inventory policy and current inventory quantity if available.
  • Whether you recently ran the manual product sync.

Expected Response Time

Support requests are reviewed during business hours by Tiny Merchant Tools.

Troubleshooting

  • Run Sync products from the StockTag dashboard after installing.
  • Confirm the app still has permission to read inventory and update products.
  • Confirm that variants set to continue selling are intentionally treated as sellable.