Support
Need help with StockTag? Contact hello@tinymerchanttools.com.
Update the response commitment below if your support hours change before submitting the app for review.
What To Include
- Your myshopify.com store domain.
- The product or variant affected by the inventory tag issue.
- The inventory policy and current inventory quantity if available.
- Whether you recently ran the manual product sync.
Expected Response Time
Support requests are reviewed during business hours by Tiny Merchant Tools.
Troubleshooting
- Run Sync products from the StockTag dashboard after installing.
- Confirm the app still has permission to read inventory and update products.
- Confirm that variants set to continue selling are intentionally treated as sellable.